First listed on: 15 May 2015
Conveniently situated between Geelong and Ballarat and an hour from Melbourne, Golden Plains' great location means you can enjoy all the benefits of a country lifestyle, without having to sacrifice access to first class services and amenities. Escape the traffic jams and the gridlocked public transport system and get more out of everyday.

ICT Training and Support Officer

Please note this position is being readvertised to attract new interest. Applicants that have already applied need not to apply again.

  • $60,309- $70,828 per annum + 9.5% superannuation
  • Permanent Full Time (38 hours per week)


This role is responsible for assisting the Information Services Team Leader to provide efficient and effective operational support for Information Systems applications and equipment to meet the needs of computer users throughout Golden Plains Shire Council.

In this role you will assist managers in developing suitable training and professional development programs for their own departments.

The key responsibilities for this role include:

  • Identify generic and area specific IT skills required by staff to effectively utilise technology and services provided by Information Services;
  • Assist with the development of strategies and programs to deliver a comprehensive IT learning program to raise IT awareness and efficiency within Council;
  • Provide a total support environment for all types of PC related problems;
  • Undertake and keep current the IT induction program for new staff and contractors; and
  • Provide primary support for Council's fleet of Multi-Function Devices.

The key skills required for this role include:

  • Knowledge of the underlying principles of adult learning;
  • Knowledge of the underlying principles of adult learning;
  • Demonstrated ability to set priorities and plan and organise work;
  • A tertiary qualification in teaching or a computer related field are desirable; and
  • Relevant training experience (including training IT users).

 

Further inquiries can be directed to Carolynne Roberts, Information Services Team Leader , on (03) 5220 7123.

To apply for this role please vistist the advert online at http://goldenplains.applynow.net.au/#vacancies, you will then be prompted to attach a Cover Letter, Resume and a document addressing the Key Selection Criteria as outlined in the Position Description. Please ensure that you have these attachments prepared before progressing.

Applications close Monday 1 June 2015 at 9.00am.

Golden Plains Shire Council is an Equal Opportunity Employer

      Tips and hints on applying for vacancies

  • Obtain a copy of the position description for the vacancy. This will provide detailed information about the position, including the key skills and experience sought in the successful applicant.
  • Prepare your written application including a resume/CV which provides contact details and outlines your qualifications and experience related to the position.
  • Pay particular attention to the selection criteria in the position description. You need to demonstrate how your experience meets the criteria. A practical way of doing this is to include a separate statement addressing the selection criteria' in your application.
  • The closing date is usually two weeks from the date the position is advertised. So take the time you have been given to prepare a well considered application and submit it.



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