University Library
Reference no. 1003/0518F 

• An opportunity to provide and promote high quality Library services
• Delivering in-person and online advisory, outreach and support activities
• Full-time, fixed term, Level HEO4, Salary: $67K p.a plus leave loading and super

About the opportunity

We have two fixed term opportunities available for experienced Site Services Advisors; the first role, up to Dec 2019 is an opportunity to service the Sydney College of the Arts based at Rozelle, and the second role, up to March 2019 is an opportunity to service the Health Sciences, based at Lidcombe

These roles provide and promote high quality client focused service by providing in-person and online advisory, outreach and support activities that provide access to the information resources and services required to support the learning, teaching and research of the University’s staff and students as well as the community users.

About you

The University values courage and creativity; openness and engagement; inclusion and diversity; and respect and integrity. As such, we see the importance of recruiting talent aligned to these values.  

To succeed in this role you will have:

• high quality customer service skills and a client focused approach
• good computer skills in a range of MS Office, database and web based software
• well-developed written communication skills with the ability to produce procedures and other professional communications
• a demonstrated ability for effective problem solving, attention to detail and organisational skills
• demonstrated creativity in the application of technology for assigned tasks
• an equivalent combination of relevant experience and/or education. 

Flexibility is essential, with staff working across the various library locations and delivering service in the evening and on weekends. The University Library reserves the right to transfer or rotate the location of this position to any of its Library sites based on workloads, professional development or business needs.

This is a position where your contribution can truly make a difference to the effective operation of library services.  We very much look forward to receiving your application.

About us

The University of Sydney Library offers a wide range of high quality information services to University students, staff and the community to support their learning, teaching, research and scholarship endeavours. The Library supports the University to achieve its internationally recognised research and scholarship profile by providing access to high quality print and electronic information resources and information management services. Library staff work in partnership with the academic community to provide convenient access to high quality information resources and to promote University of Sydney research to the world through its e-Scholarship initiatives. Library environments provide highly valued technology, enriching learning spaces and extended opening hours during the semester periods.

The Library provides services under four major divisions:

• Central Services
• Site Services
• Academic Services
• Access Services

The Site Services division manages non-digital resources, membership, loan and general enquiries and provides management of the Library’s physical environment and study spaces across multiple sites.  This division is responsible for the delivery of sustainable and innovative site-based services including a transition from traditional library facilities to high quality and technology-enabled services which will maximise resources and support client requirements.

Since our inception 160 years ago, the University of Sydney has led to improve the world around us. We believe in education for all and that effective leadership makes lives better. These same values are reflected in our approach to diversity and inclusion, and underpin our long-term strategy for growth. We’re Australia's first university and have an outstanding global reputation for academic and research excellence. Across our campuses, we employ over 7600 academic and non-academic staff who support over 60,000 students.

We are undergoing significant transformative change which brings opportunity for innovation, progressive thinking, breaking with convention, challenging the status quo, and improving the world around us.

How to apply

For more information on the position and University, please view the candidate information pack available from the job’s listing on the University of Sydney careers website.

All applications must be submitted via the University of Sydney careers website.  Visit sydney.edu.au/recruitment and search by the reference number to apply.

Please note: visa sponsorship is not available for this position

Closing date: 11.30pm 5 July 2018

The University of Sydney is committed to diversity and social inclusion. Applications from people of culturally and linguistically diverse backgrounds; equity target groups including women, people with disabilities, people who identify as LGBTIQ; and people of Aboriginal and Torres Strait Islander descent, are encouraged.

© The University of Sydney

The University reserves the right not to proceed with any appointment.